Influence Self-Efficacy and Work-Life Balance With Organizational Citizenship Behavior As Mediation On Performance
DOI:
https://doi.org/10.55927/ijbae.v4i4.225Keywords:
Self-efficacy, Work-life balance, Employee performance, Organizational Citizenship Behavior (OCB)Abstract
This study aims to analyze the influence of self-efficacy and work-life balance on employee performance, with Organizational Citizenship Behavior (OCB) as a mediating variable, conducted at Purbasari Educational Tourism Park, Pancuran Mas. The research method employed is a quantitative approach, utilizing a census technique to survey the entire population of employees, comprising 108 individuals. Data collection was conducted through the distribution of a questionnaire, and data analysis was performed using Structural Equation Modeling (SEM) with the aid of the software SmartPLS. Research results show that self-efficacy and work-life balance have a positive and significant influence on employee performance. Both of them also have a positive and considerable impact on OCB, which, in turn, enhances performance. Mediation tests confirm that OCB mediates the connection between self-efficacy and work-life balance in employees. Findings indicate that an improvement in self-belief and balance between work and life demands, accompanied by behavior that supports the organization (OCB), can simultaneously increase employee performance. Research suggests practical implications for managers of destination tours to strengthen aspects of psychology and well-being among employees. It is recommended that researchers further explore other variables and adopt a more theoretical and diverse approach to enrich their understanding of the factors that influence performance in the tourist context.
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