The Role of Organizational Citizenship Behavior Mediation on Employee Performance: Self-Efficacy and Perceived Organizational Support (Case Study on ASN RSUD in Kalimantan)

Marshaniswah Vanra Nasikah; Alfato Yusnar Kharismasyah

doi:10.55927/ijbae.v4i3.114

Authors

Marshaniswah Vanra Nasikah Universitas Muhammadiyah Purwokerto
Alfato Yusnar Kharismasyah Universitas Muhammadiyah Purwokerto

DOI:

https://doi.org/10.55927/ijbae.v4i3.114

Keywords:

Self Efficacy, Perceived Organizational Support, Organizational Citizenship Behavior, Employee Perfomance

Abstract

This study aims to test and analyze the influence of Self Efficacy and Perceived Organizational Support on Employee Performance mediated by Organizational Citizenship Behavior in ASN employees at dr. H. Soemarno Sosroatmodjo Tanjung Selor Hospital. This study uses quantitative with saturated samples, and obtained 125 respondents who became a sample. Data was analyzed using the Structural Equation Modeling – Partial Least Square (SEM-PLS) analysis method using Smart-PLS software. The results of this study show that Self Efficacy, Organizational Citizenship Behavior has a positive and significant effect on Employee Performance, Perceived Organizational Support has a positive and insignificant effect on Employee Performance, Self Efficacy and Perceived Organizational Support have an effect on Organizational Citizenship Behavior. Organizational Citizenship Behavior is proven to mediate the positive influence of Self Efficacy and Perceived Organizational Support on Employee Performance.

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